Showing posts with label Customer Service Institute of America. Show all posts
Showing posts with label Customer Service Institute of America. Show all posts

Thursday, February 12, 2009

FedEx customer service nod noteworthy

I know, every 5-year-old on the neighborhood soccer team gets some kind of award (I'm okay with that), and adult accolades are often cheapened. But, when a national organization names a FedEx executive its CSIA Customer Service Executive of the Year, respect should be paid. So, Give it up! for Sheila Harrell (left, shown receiving her award, recently at FedEx; CA photo). Related CA story here.